Shipping Policy
We currently ship from Sudbury, Ontario, Canada.
Where We Ship
-
Across Canada
-
Local pickup in Sudbury (by arrangement)
-
Worldwide (Latin America, Europe, United States, etc.)
Processing Time
All jewelry is handmade to order. Please allow 2–4 business days for your item to be prepared before shipping.
Shipping Methods (Canada)
We currently ship within Canada and internationally.
Canada Shipping
* All Canadian orders are shipped via oversized lettermail.
This option does not include tracking (If you would like your order to be shipped as a parcel with a tracking number, please contact me at magunindustries@gmail.com, this shipping option is more expensive than oversized lettermail.)
* Delivery times typically range between 2–10 business days
* Free shipping is available on orders over $65 CAD
International Shipping
We ship worldwide!
* Orders over $150 CAD qualify for free tracked shipping (parcel)
Orders below this amount are shipped using standard international options (rates calculated at checkout)
* Delivery times vary depending on the destination.
Shipping Costs
-
Shipping is calculated at checkout based on your chosen method.
-
Free local pickup in Sudbury is available — please contact us after placing your order to schedule a pickup time.
Lost or Delayed Mail
Once your order has been handed over to Canada Post, we are no longer responsible for delays, damage, or loss during transit.
-
Lettermail: Cannot be tracked, so we cannot locate lost packages.
-
Regular Parcel: Can be tracked.
If your order seems delayed, please contact us at maguindustries@gmail.com. We’ll do our best to help where possible.