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Refund Policy
Refund / Return Policy
We want you to love your jewelry!
However, because our items are handmade, we can only accept returns or exchanges under certain conditions.
Returns & Exchanges
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If your item arrives damaged or defective, please contact us within 7 days of delivery with photos.
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We’ll offer a replacement, repair, or refund — whichever makes sense.
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For hygiene reasons, earrings are final sale.
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Custom-made or personalized items are also non-refundable, unless damaged during shipping.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged.
Contact
If you have any issues or questions, email us at [your email address], and we’ll take care of you.
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